Kiss Game respects the privacy of every Malaysian player. This Privacy Policy clearly and honestly explains how we collect, use, store, and protect your personal information when you use our Sports Betting and casino platform.
All your personal data and financial transactions on Kiss Game are protected with 256-bit SSL encryption â the same security standard used by Malaysia's leading banking institutions.
Kiss Game has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
You have the right to access, amend, or request deletion of your personal data on Kiss Game at any time. We respect your rights as the owner of your own data.
Kiss Game player data is stored on secure servers with strict access controls. Only authorised personnel may access your personal information for legitimate operational purposes.
Kiss Game uses cookies to enhance your user experience. We clearly explain the types of cookies used, and you can manage your cookie settings through your web browser.
Kiss Game's Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to handling your data in accordance with Malaysian legal requirements.
This Privacy Policy explains how Kiss Game ("we", "our platform") collects, uses, discloses, and protects your personal information when you use the kissgame.net website and all related services we provide to Malaysian players.
This Kiss Game Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in user data protection. We are committed to ensuring your personal data is handled transparently, responsibly, and securely at all times.
By using the Kiss Game platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
This Privacy Policy should be read together with the Terms & Conditions Kiss Game. In the event of any conflict between the two documents regarding privacy, this Privacy Policy shall prevail.
Kiss Game collects the personal information necessary to provide safe, high-quality Sports Betting and casino services. We do not collect information beyond what our operations require.
A. Information you provide directly:
B. Automatically collected information:
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identity information (name, IC number) | Account verification & KYC | Lifetime of account + 7 years |
| Contact information (email, phone) | Communications & support | For the lifetime of the account |
| Financial transaction data | Payment processing & auditing | 7 years (legal requirement) |
| Betting & gaming data | Account management & security | 5 years |
| Technical data (IP, logs) | Security & fraud detection | 2 years |
Kiss Game uses collected personal information solely for legitimate purposes directly related to providing our services to Malaysian players. The following are the primary purposes for which your data is used:
Kiss Game does not sell, rent, or trade your personal data to any third party. However, there are limited situations where we need to share your information with certain parties in order to provide our services to you:
All third parties that receive kiss game user data are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what has been specified.
The security of your personal data is among Kiss Game's highest priorities. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, use, alteration, or disclosure.
Technical security measures we have in place:
In the event of a data breach affecting your personal information, Kiss Game will notify you and the relevant authorities within the timeframe required under Malaysia's PDPA, and will take immediate steps to contain any damage.
Kiss Game uses cookies and similar tracking technologies to enhance your experience on our platform, understand how our platform is used, and deliver more relevant content.
Types of cookies we use:
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the Kiss Game platform. For more information on managing cookies, refer to your web browser's documentation.
As a registered Kiss Game player in Malaysia, you have specific rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect these rights.
You have the right to request a copy of the personal data we hold about you. We will process your request within 21 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting Kiss Game's customer support.
You may request the deletion of your personal data, subject to our legal obligations to retain certain data (such as financial transaction records for 7 years in accordance with Malaysian legal requirements).
You may withdraw your consent to receive marketing communications from Kiss Game at any time via the "unsubscribe" link in our emails or by contacting us directly.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider, where this is technically feasible.
To exercise any of the above rights, please contact the Kiss Game privacy team by email at privacy@kissgame.net or via our platform's live chat. We will process your request promptly and within the timeframe required by law.
Kiss Game retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
In general, your data will be retained for the following periods:
Once the retention period has expired or data is no longer needed, Kiss Game will delete or anonymise that data securely to ensure it cannot be recovered.
The Kiss Game platform may occasionally contain links to third-party websites or services, such as the support pages of Malaysian payment providers. This Kiss Game Privacy Policy applies solely to our platform.
We are not responsible for the privacy practices or content of any third-party websites you may access through links on the Kiss Game platform. We encourage you to read the privacy policy of each website you visit separately.
Kiss Game reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Each new version will display the latest "Updated" date at the top of this page.
For significant changes to how we handle your personal data, Kiss Game will endeavour to notify you proactively via email or a prominent notice on the platform's homepage before the changes take effect.
Your continued use of the Kiss Game platform following any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the changes made, you have the right to close your account and stop using the platform.
If you have any questions, concerns, or complaints regarding Kiss Game's Privacy Policy or how we handle your personal data, please don't hesitate to reach out to us through the following channels:
Our Bahasa Malaysia-speaking team will respond to privacy-related enquiries within 3 business days. For formal data access or deletion requests, please send an email with the subject line "Data Rights Request â [Your Username]" to our privacy address for faster processing.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your personal data has not been handled in accordance with the PDPA 2010.
Register a Kiss Game account today and enjoy a Sports Betting, Live Casino, and slots platform that's not only entertaining, but also protects your privacy every step of the way.